ORBIS Future Days 2024 – Sales & Service
ORBIS Solutions: ORBIS Training & Event Management
Sectors: Manufacturing industry, Construction supplier industry, Steel / Steel Service Center / Metal industry, Electro and electronic industry, Machinery and plant manufacturing, Consumer goods / retail, Automotive supplier industry
Processes: Service & Support, Sales
Duration of event: approx. 6 hours
Where is the journey in sales and service heading? How can processes be optimized in the face of technological progress through artificial intelligence and in view of increasing customer requirements and a shortage of skilled workers? Where do the SAP CX AI Toolkit and innovative CRM solutions, such as SAP Sales and Service Cloud V2, provide support here? What does SAP's roadmap for customer experience look like?
We will provide you with the most important insights in exciting keynote speeches and customer use cases and discuss together what successful sales and service will need in the future.
Visit the ORBIS Future Days on September 17 and 18, 2024 in Eschborn on the SAP premises and benefit from:
Combined ORBIS and SAP expertise
Exciting keynote and customer presentations by speakers from Busch Vacuum Solutions, Stabilus SE and FrigorTec GmbH, among others
Varied networking opportunities
Future Day Sales on September 17, 2024:
With a focus on a holistic B2B buying journey, you can look forward to the following topics:
- Lead generation with SAP Emarsys and ORBIS Training and Event Management (TEM)
- Intelligent sales of the future with SAP Sales Cloud V2, SAP Intelligent Product Recommandation (IPR) and SAP Configure, Price Quote (CPQ)
- Insights from SAP Product Management into the roadmap of SAP Sales solutions and the use of generative AI
- Practical insights from our customers Busch Vacuum Solutions and Stabilus GmbH
The number of participants is limited, so please register for this event today.
Speakers on Sales Day
Sven Feurer,
Senior Director Product Engineering & Operations, SAP Customer Experience, SAP SE
Matthias Hirsch,
Senior Product Manager, SAP SE
Jörg Wismath,
SAP Customer Experience PreSales for SMEs, SAP SE
Ahmet Virit,
IT Manager Sales Solutions, Stabilus GmbH
Axel Umber,
Global Sales CRM/CX Expert, Busch Vacuum Solutions
Daniel Steinbach,
Senior Manager Business Process Consulting, ORBIS SE
Julian Giersch,
Competence Center Manager, ORBIS SE
Tobias Rothley,
Consultant, contrimo GmbH (Member of the ORBIS Group)
Future Day Service on September 18, 2024:
Future Day Service is all about end-to-end service processes, as these are crucial for customer satisfaction and loyalty. You can look forward to the following highlights:
- Valuable insights into SAP Service Cloud Version 2, SAP Field Service Management, SAP S/4HANA Service and SAP BTP.
- AI support in the end-to-end service process
- Practical insights from our customer FrigorTec GmbH.
- Exciting outlook from SAP product management on the topics of roadmap, AI and current innovations.
You will find the agenda here shortly. The number of participants is limited, so please register now and join us.
Speakers on Service Day
Alexandra Altermann,
Solution Manager Industrial Manufacturing - Focus Aftermarket and Service, SAP SE
Ralph Kolb,
Managing Director/CEO, FrigorTec GmbH
Laura Steiger,
Service, FrigorTec GmbH
Alexander Neu,
Business Process Consultant, ORBIS SE
Christoph Kurtz,
Business Process Consultant, ORBIS SE
Benjamin Meier, Senior Business Process Consultant, ORBIS SE
Dr. Serhat Gezer,
SAP Senior Consultant, contrimo GmbH (Member of the ORBIS Group)
Get together on September 17, 2024:
Our enthusiasm for customer experience never stops and so we would like to exchange ideas with you even more intensively. On 17.09.2024, we therefore invite you to a relaxed get-together with food and drink to round off or kick off our event.
The number of participants is limited. Only people who are registered for the on-site event can take part.
Eric Grünemeier
Account Manager SAP CX
ORBIS SE
Tel.: +49 681 9924 237
E-Mail: Eric.Gruenemeier(at)orbis.de
Nathanaël Kuznicki
Account Manager SAP
ORBIS SE
Tel.: +49 681 9924 407
E-Mail: nathanael.kuznicki(at)orbis.de
