Efficient process design through Artificial Intelligence with ORBIS and Microsoft 365 Copilot

Microsoft Copilot is a productivity tool based on artificial intelligence. The software uses large language models (LLMs), integrates content from the Microsoft Graph and is networked in every common Microsoft 365 app such as Word, Excel, PowerPoint, Outlook, Microsoft Teams, Dynamics 365 and more besides. Due to this seamless integration, the AI assistant enables smart support in real time, allowing users to improve their creativity, productivity and skills.

The Microsoft Copilot software includes a variety of AI tools, each of which is designed for specific areas and scenarios and provides a simple (low-threshold) way of using AI functions in your company and reaping the benefits thanks to the out-of-the-box functionalities.

Microsoft Copilot for Sales is designed specifically for salespeople, so they can seamlessly integrate sales data and insights into their workflow.

The aim is to save time and resources within the sales team, so that employees can improve their focus on customers and ultimately close more deals successfully. To that end, the power of generative AI is used to help create content faster and summarize information.

For example, Copilot for Sales can create content for emails, summarize an email conversation, write and send a follow-up email with a meeting summary, and much more besides. The application is closely linked to Microsoft 365 and also provides a direct connection to Dynamics to enable real-time data and updates.

Copilot for Sales can also be used with Salesforce CRM.

Copilot for Service

Modernize your contact center with a version of Copilot designed for customer service. Microsoft Copilot for Service adds generative AI to your existing support center to improve service experiences and increase agent productivity. The existing knowledge bases are used as sources and specific answers are formulated for employees and customers. Tickets and work orders can also be summarized for the service employees to give them a quicker overview of the tasks. 

Copilot Studio

With Microsoft Copilot Studio, you can codelessly create conversational chatbots using generative AI, advanced dialog creation, plugins, process automation and built-in analytics. These AI-supported copilots interact using natural language, answer questions using the likes of business language, carry out online tasks, and pass on specific instructions on how to solve problems. Alternatively, offer your customers an advanced copilot that links to various sources, such as websites or internal knowledge bases.

The graphical development environment enables design, testing and deployment, while custom components and plugins can be created. Integration with Microsoft’s Conversational AI tools and third-party APIs enhances the functionality. The integrated analytics dashboard allows you to monitor and improve performance and quality.

Optimize your business potential with Copilot Studio from Microsoft. Easily configure services in a simple interface and extend it with Azure services, including the Azure OpenAI service, knowledge bases (Dynamics 365) and with the help of large language models to create a seamless and powerful AI-powered platform.

Copilot for Microsoft 365

Discover the groundbreaking integration of artificial intelligence into the world of Microsoft Office with Microsoft 365 Copilot. Copilot is more than just a tool. It is the ultimate productivity assistant that allows you and your team to focus on creative work, while it handles tedious routine tasks. You’ll create communication proposals effortlessly and generate presentation slides automatically in a short space of time. That’s what Microsoft promises when you use Microsoft 365 Copilot!

This gives us at ORBIS the opportunity to offer you even more efficient support in your processes. Our comprehensive industrial solutions, featuring integrated AI solutions, offer you both tangible efficiency and outstanding added value. Together, we will make you better!